Progress indicator redesign

A thorough process to develop a new progress indicator that can be adopted globally, from research to redesign.

Problems:

  1. The current design of progress indicator has received a mixed user feedback about its usability and the design team found the current component is limiting and cannot scale to properly indicate where users are in their process.

  2. The current component indicates a section of the process, but each section can be dynamic and each section may have multiple subsections.

  3. The process may be terminated when information provided prevents them from going further. This currently cannot be indicated in the component.

  4. The current indicator is Branded with VIU illustrated icons, it increases the complexity of private labeling for partners.

Goals:

  1. Research - Assess the user feedback and and discover the competitor’s progress indicator design, determine whether it is necessary to build a new design.

  2. Redesign - If it is necessary to rebuild a new progress indicator, make that can be used for all platforms.

Timeline:

  1. Research - 1 month

  2. Redesign - 5 months

  3. Development - 2 months

 

  1. Discovery and Research

 

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